About us

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ESAcert is a trusted company that specializes in creating a digital assistant animal database for emotional support and service animals and offering accessories that highlight their status.

We began our journey in March 2017, and since then, we have gained extensive experience and formed valuable partnerships. In September 2024, we fully revamped our website and services, providing a truly convenient and modern digital platform.

We are here to enhance the daily lives of assistant animal owners, and to date, over 45,000 owners have benefited from our services.

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Our Mission

is to provide quick and seamless digital verification of your emotional support and service animal’s status for everyday use. We understand the challenges of carrying an original doctor’s letter, constantly explaining the laws that protect you, and justifying why your animal is more than just a pet but essential for your health.

We aim to improve all these aspects through a modern digital solution, making your experience as an assistant animal owner easier and more convenient.

Our Experience

Founded in March 2017 and co-founded by Dr. Herb Goldberg, Ph.D., a renowned psychologist with dedication to improving the lives of individuals with emotional and mental health challenges have been instrumental in shaping our company’s mission and services. Years of experience, thousands of support requests, and countless instances where employees have refused to accept documents and violated laws have shaped our journey. We have developed a wealth of knowledge and were the first and only company in the market to offer a money-back guarantee for all full unused months of registration.

Digital First

Nowadays, we no longer need to carry paper documents everywhere. We should be able to handle everyday matters online: confirm our animal’s status via a link, and arrange accommodations in hotels with a service animal all through digital means. Digital solutions offer convenience and instant access, making life easier for both handlers and those who interact with them.

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Responsibility

We do not issue doctor’s letters in violation of the law, and we remind owners of their responsibility for any property damaged by their animal. We believe in accountability for all parties involved.

ESAcert Registrar FAQ

300k of million happy customers

Click on the photo to read our customers' happy stories

Service Dog feedback photo

Wendy & Fancy

I love my ESA ID card so much because we can bring our baby Coal almost anywhere we go

Maltesse colt vest feedback

Taryll12

My Maltese Terrier, Colt is so cute in your vest

ESA full kit feedback

Pascal

The ESA kit is super useful for my everyday routine with Blacky.

bulldog service dog feedback

Anon

He’s nowhere near as tough as he looks in photos, lol.

My service dog, Jimmy, is the sweetest

Service Dog on duty vest

Peter K.

Now I can finally live in my apartment with my Lucky

Service horse feedback

Jessica Bever

Did you know how much a pony can bring into your life and pull you out of depression? I sure didn’t until I got mine. Huge shoutout to ESAcert for helping me get him fully registered

Parrot ESA feedback

A. K.

I was really in a bind because my landlord was giving me a hard time about keeping my parrot with me, even though he’s been a total game-changer for my mental health. I was feeling pretty stuck until I found ESAcert

John

My little service dog, Prince, is seriously a lifesaver for me, no joke. He’s pulled me through some tough times, and I honestly don’t know what I’d do without him

I love when the digital world makes our offline lives easier. Thanks, ESAcert, for the online ID and your consultations—they’re seriously useful

Walter

You guys have a really top-notch dog harness and a set of patches.

Julia

Your registration literally saved me from being evicted when my apartment management changed. They just didn’t understand how important my service dog, Derek, is to me. Thanks

Fiby F.

Even the small and fluffy ones can be real service dogs. Am I right?

Emma

My Jess is truly grateful for the registration, ID card, and all the accessories. I feel so much more confident taking her out in public

Sofia W.

This is my service dog, Bonny. Thank you for your work and the personalized approach

Robert

Winston is now officially my service dog! Thank you so much for answering all my questions and helping me with his official status

Mia V.

My Lucky is now a service dog, and I couldn’t be happier about it!

Mark Twor

This is my curly-haired service dog. I trained him myself, and I’m so proud of that. Now he’s my best helper

Rabbit ESA feedback photo

Derek

A rabbit can be an amazing emotional support animal—take it from me !

Big ADA dog feedback

Ishaan

Finally, I was able to bring my service dog with me to the U.S. and live with him in my condo.

Service terrier dog feedback

Tyrone

Just want to say thanks for the quick registration and awesome support. Alice in customer service is an absolute gem!

german shepherd service dog feedback

Lisa

It feels like my German Shepherd’s gotten a bit happier now that she’s officially registered

black labrador service dog feedback

Waylon Swanson

You guys have definitely earned a good review from me. The process was really quick

purple ada vest feedback

Coen

Service dogs deserve way more recognition from everyday people. Thanks to ESAcert for making sure my service dog is officially recognized

Charles

Finally, I can confidently take my service dog into all the stores with me. This is incredibly important to me because he can detect when I’m about to have a heart attack

Do not pet dog

Michael W.

Isn’t this the cutest service dog in the world? He’s so much more than just adorable—he’s a true friend and an essential medical assistant for me

S. M.

You’re an awesome and modern service! Thank you so much for making the process simple, fast, and really affordable

Service Dog Lover

Everything was clear and simple. Thank you for explaining everything so thoroughly and making it easy to understand. I had no trouble uploading my doctor’s letter to my personal account. Great service!

Wiwi

Snakes can be emotional support animals too! I’m so glad your company understands this and recognizes my need. It’s a relief to know that ESAcert is on board

Shane

I’m truly grateful for the work my service dog does daily to help me out. She’s incredible, and I don’t know what I’d do without her.

Thank you to ESAcert for making daily life with a service dog so much easier. Your support means the world to us!

Frank

His is my bro Chuck (named after the hero from Good Luck Chuck as women can’t resist him), and he means the world to me.

Thanks to your company for helping me get him registered

ESA feeedback

P. T.

Finally, I have found the service I’ve been looking for. Everything is transparent and easy to understand

We would be delighted if you could leave positive feedback for our outstanding work